Nowa88 Privacy Policy – Our Commitment to Protecting Your Information

Nowa88 is one of Bangladesh's most trusted online gaming platforms. We understand how valuable your personal information is to you. That is why, from day one, protecting your privacy has been our top priority.

This Privacy Policy will clearly explain what information nowa88 collects, why it is collected, how it is used, and how securely it is kept. Our goal is for every player to enjoy our platform with complete transparency.

This policy applies to all nowa88 services, websites, mobile apps, and customer support channels. Whenever you use any nowa88 service, this policy automatically comes into effect.

Nowa88 collects various types of information relating to you. This data comes from two main sources — what you provide directly and what is collected automatically through your use of the platform.

In addition to the above, during KYC (Know Your Customer) verification, a copy of your passport, national ID, or driving license may be requested. This information is used solely to confirm your identity.

Nowa88 collects your information solely for specific, legitimate purposes. We never gather more data than what is actually necessary.

• Account Management: For registration, login, password reset, and account verification.
• Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
• Service Improvement: To enhance your gaming experience and develop new features.
• Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC guidelines.
• Customer Support: To assist you in resolving complaints and issues.
• Security Assurance: To detect suspicious activity and keep the platform secure.
• Promotional Communications: To send you information about special offers and bonuses, subject to your consent.

Nowa88 is extremely careful about sharing your personal information with third parties. Such sharing may only occur in the following circumstances:

• Service Providers: With payment gateways, game software providers, and IT support providers — only the information necessary to deliver the service.
• Legal Obligations: When required by court order, government authority, or regulatory directive.
• Fraud Prevention: Limited data shared with authorized partners to prevent fraudulent activity.
• Business Restructuring: In the event of a company merger or acquisition, where the same privacy standards will be maintained.

Nowa88 uses cookies and similar technologies on its website to ensure a smoother experience for you. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain login sessions and run core functions. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and betting limits.
• Analytics Cookies: To monitor platform performance and identify issues.
• Marketing Cookies: Used to show you relevant offers, subject to your consent.

You can delete or manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Nowa88 follows the highest industry standards to keep your data secure. Our servers are hosted in secure data centers and monitored around the clock.

• All data is secured with 256-bit AES encryption.
• Regular security audits and penetration testing are conducted.
• Data backups are stored in a secure, encrypted format.
• Only authorized staff have access to sensitive information.
• All staff are bound by confidentiality agreements.

Even after your account is closed, we may retain certain information for up to 5 years to meet legal obligations. Once that period expires, the data is securely deleted.

Under nowa88's Privacy Policy, you have certain specific rights. These rights are upheld in accordance with international data protection standards.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

Nowa88 takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above.

• Age verification is carried out at the time of registration.
• Proof of age may be requested in cases where there is reasonable doubt.
• If a user is found to be a minor, their account will be closed immediately.
• No data from minors is knowingly collected.

Nowa88 may update this Privacy Policy from time to time. Revisions may be necessary due to service improvements, new legal obligations, or changes in technology.

• For significant changes, we will send advance notice to your registered email address.
• The date of any change will always be noted at the top of the page as "Last Updated".
• Minor changes will be reflected by updating the page; significant changes may require your consent.
• Continued use of the platform after a policy change will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest changes.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is available at all times to assist you.

• Email: [email protected]
• Live Chat: Available 24/7 at the bottom right corner of the website.
• For General Inquiries: Visit our FAQ page
• Regarding Responsible Gaming: Visit the Responsible Gaming Page